Misunderstanding the Location
“Location, location, location.
“It can help manage expectations and inform your decision before booking.”
“A common mistake is waiting until after the trip to complain or raise issues,” Kwong says.
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For Booking.com, every stay is instantly confirmable with a set rate.
This encompasses everything from arrival and departure times to local governmental regulations.
“see to it all your guests are aware of any particular rules.”
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Not Checking Out Properly
Again, it’s all about communication.
Think about the number of guests and the number of meals you plan to have during your stay.
Do you really need a gallon of ice cream for a three-night trip or will a pint do?”
“But it’s a partnership we’re opening our doors.