They notice a lot about you in that first greeting and here’s why it matters.
Turns out, they might be sizing you up.
“Overall, the No.
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“The world-class hospitality and friendly interactions with passengers are an added bonus to the job.”
What else do crew members notice?
Whether you’re a new or nervous flier.
Flight attendant Kimberly Sullivan said she always keeps an eye out for first-time passengers.
Your ability to act in an emergency.
“I watch for disabilities that may disqualify someone from sitting in the exit row.
“Likewise, if they cannot understand English, they cannot understand shouted commands.
Nor can they read the instructions on how to launch the exits.”
Whether you have the ability to lift heavy items.
“I consider this person a resource for me.
In the event of an attack on the flight or on me, these are my ‘go-to’ people.
Help might involve subduing or restraining an unruly passenger.
We hope it never happens, but we will prepare just in case it does.”
If you’re a current or former airline crew member.
“These people also are a resource for me.
They’ve been trained in what to do in an emergency, whether medical, mechanical, etc.
His actions are credited with helping save the lives of the 184 surviving passengers.
