The Hotel Service Everyone Forgets About — but Can Change the Way You Vacation
Twenty minutes later I had reservations at my preferred times for bothno waiting in ticket lines required. The old-school, real-live-human concierge, it seems, is back. We know how to create magic, Vannini told me after my stay. The front lobby desk at Hotel Savoy.Credit:Courtesy of Rocco Forte Hotels Our members take a personal interest in the success of each guests stay. They are not commission driven; theyre relationship driven. That sort of local connection can lead to experiences youd never find on your own....